FAQ

I have an EA running, can I copy it to multiple accounts?

Sure. A lot of our traders do this and are very satisfied with the results.

What is your refund policy?

If you are unsatisfied with the product within 7 days of purchase, you can get a full refund.

Does It work on a VPS Server?

Yes it does. In fact, we recommend the use of a VPS server to ensure you have a 100% connection and no outages in your signals.

Does my pc have to be running for TradeCopier to work?

Yes, it does. TradeCopier works as a MT4 Expert Advisor and therefore both Master and Slave(s) need to have the pc running and the MT4 Trading Platform on. In fact, we recommend the use of a VPS server to ensure you have a 100% connection and no outages in your signals.

Does it work with different brokers?

Yes. You can copy your trades from one broker to another. TradeCopier is compatible with any brokers, but only with MT4 Trading Platform.

Do you offer a Free Trial/Demo?

We are happy to provide you with a fully functional 7-day free trial. Click to get the trial.

How easy is it to set up?

Very easy. If you can install an Expert Advisor, you can get this to work for you. Full instructions are provided. Also, please check the videos in our homepage.

How Fast Does It Copy Trades?

Our statistics show that 98% of the trades are processed in less than 1 second. The remaining 2% may experience longer delays due to exterior factors to TradeCopier. Some examples include network latency, broker acceptance of the order, busyness of the market, etc.

Can I upgrade/downgrade?

Yes, of course. You can upgrade and downgrade your subscription at any time. Upgrades become immediately available in your account after the upgrade payment. Downgrades are reflected in your subscription payment on the month after your downgrade request.

Do you accept payment other than paypal?

If you would like to pay via a different method please contact us with your proposal.

How long after my order will I receive my set-up instructions?

Your order will be processed within 24 hours. During this time, you will be emailed full set-up instructions, download link and licence information. If you have not received a set-up email from us after 24 hours from your order please contact us

Does the copier have a reverse-trading feature?

No, not yet but we're working on it.

Does the tradecopier have to be on the same computer?

No. It will copy trades across different computers, in different locations. It will also copy across multiple metatrader platforms on the same computer.

Can you adjust the trade sizes for the slave accounts?

Yes, you can use a DivideRate parameter. For instance, you can trade 1 lot on the master and 4 lots on the slave (DivideRate=4.0). Inversely, 4 lots on the master and 1 lots on the slave is also possible (DivideRate=0.25).

I can't get open the zip files

You'll need file compression software to unzip the files.

If you are using a 32bit version of windows you can download this trial software here

If you are using a 64-bit version of windows you can download this trial software here

Once installed this software will open the zip file

Can it Copy other Instruments such as Gold or Indices?

No, strictly Forex.

Can it be integrated with paypal/clickbank?

No, not yet.

Does the Tradecopier have a money management feature?

No. The Slave has to adjust the size of their account by the DivideRate parameter. There is no %risk circuit-breaker.

What trades does the tradecopier copy?

All trades initiated from the master account.

My trade wasn't executed on the slave account. Why?

Check your slave settings. Most likely this is due to the price on the having too much slippage or the price on the slave moving too far away from master price when it was executed.

Why I haven't received my licence info yet?

Please contact us

If I run Tradecopier on a VPS, can i get signals broadcasted to my home computer?

Yes